BAD BAD BAD - FOR TARGET.COM (ONLINE PURCHASE!!)
Most Pathetic service by Target.com online and worse they don't let you submit a bad review!!!.I wonder how is their online business even surviving??
I ordered this item and after waiting for quite few days, I yesterday received my order - which I found that it was a wrong item sent. I ordered Nantucket and they sent me Breakfast Blend. For this issue, I would have called almost 5 times --- for 3 times nobody just picked up after even 30 mins on hold. 4th time one lady with a very weird voice picked up and in 2 mins she put me on hold to never return..I was on hold for 15-20 mins with no response!
5th time finally some person spoke to just tell me that its a website issue and she can't do anything about it! On top of that if I order a replacement item, that would also be a wrong item again, as their online system has some issues and won't get fixed in next 2 weeks. Then I said, okay anyway send me a replacement with expedited delivery, as I have already waited long for my right order. She assured me it would be expedited one, and gave me the delivery date 14 days from today!!!
- IS THAT WHAT YOU CALL EXPEDITE DELIVERY 14 DAYS?????Seriously I am highly pissed off with Target.com (online) customer service...And I would not recommend Online Target.com to anyone.
More Review Details
|Exchange, Refund and Cancellation Policy|
What I liked
What I disliked
- Whole online order experience
- Reason of review:
- Poor customer service
- Preferred solution:
- Let the company propose a solution
- Monetary loss:
- Product or service
- Keurig Green Mountain Nantucket Blend Coffee Pods
- Review category
- Supermarkets and Malls
Author wants to be contacted by the company. Learn more ›
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