Not resolved

Absolutely the worst experience ever.I wanted to order a gift for my daughter's birthday that is not available in stores.

Expedited shipping said it would be here Feb 9th. Her birthday is Feb 8th Used chat window. They told me no worries, it is 3 day shipping the 9th is incorrect, if I order now (get my money), it will be here by 8th. Didn't receive shipping confirmation on Mon morning (6th) so called 1800 number.

Same story. No worries maam, you ordered on time, it will be there on the 8th. Received tracking from UPS later that day with delivery date of the 9th. Called 1800 number immediately, was told yes, it was 3 day shipping, so sorry - need to talk to someone higher up to get in touch with carrier and rush it.

Spoke with two other managers, last manager was nasty and said, sorry you were told that. THe date is the 9th.

I had confirmed date with your cust service employees who should be trained and well informed regarding policies.no gift for bda Cancel my redcard.

Review about: Customer Service At Target Com.

Review #1004397 is a subjective opinion of a user.

PRODUCT OR SERVICE Target Shipping Service
Reason of Review / Monetary Loss Poor customer service / Not specified
Preferred solution Deliver product or service ordered

Had an Experience with Target?

Submit review


Comment as anonymous or
Terms of Service
Post Comment
Be first to start a discussion.

You May Also Like

" I went to target today and bought two cases of Aquafina water (24 bottles each case).The Big sign above the water clearly read $3.99. I was sitting in my car reading..." Read more
" Very disappointed with Target. They had an online and in store sale on the Bathery Bath Sponges. It was buy 3 for $1.99 and get a $5 gift card...." Read more
"Purchased an air mattress - labeled online and on their shelves as $45.99. As I put it in the car, I noted they had charged me $75 (?) not..." Read more
"I ordered the windham Large media cabinet about a month ago along with another two items ( lamp, carpet). I received the lamp and carpet after about a week but not..." Read more
"Service Transport, Inc. truck driver Bo Thompson has defrauded people as he drive his semi-truck freightliner from state to state town to town in America. He drives under the influence..." Read more
"First of all me and my husband went to Burger King because obviously we was Hungary after a LONG day. So we go to the Drive thru, first thing she..." Read more
"In simple English, this 2yr Rpl Plan is a worthless plan for electronic purchases. Neither RCA or Walmart honors their warranty. Walmart calls it an "existing condition" because after you..." Read more
"My bank recently switched us all to a new credit card with cash back rewards. I approved a $50.00 statement credit and according to the Augeo Affinity Marketing site, the..." Read more