Osage City, Kansas
Not resolved
1 comment

Bought a TV that popped and broke. They cannot find the infomation in their computer.

I have the waranty and cannot find it - will though - but it is beyond my comprehension they cannot find my warranty by name, address, or phone. It was registered at the store - or so they told me. Guy on phne said I would have had to call them or go online. Store told me they took care of it.


Got mountains of receipts / paperwork to go through but I will find it. HOWEVER, if I have to ship it to them and wait, that is not acceptable.

Monetary Loss: $350.

Do You Have Something To Say ?
Write a review


Terms of Service
Post Comment

Once you do find it, read it. You will find that your TV will be shipped off for repair.

If it is unrepairable, you will either be given a refurbished model or a new model off the shelf with similar specs. I don't understand how that is unacceptable when that is what you agreed to when you bought it.

You May Also Like