Liberty, Missouri
32 comments
Not resolved

My wife and I went into the target store in Liberty to buy a few items.It was a very snowy so i went out to bring the car to the front door.

I give my wife my debit card. She tried to pay for the items with the debit card. They refused her because she didn't have an ID. Apparently, a 56 year old lady needs an ID to buy a bottle of wine.

Can someone at Target please you common sense. There is no law in the State of Missouri which requires you to show ID to buy wine.

When someone is obliviously over 21 sell he wine and move on.

Review about: Bad Customer Service.

Review #477758 is a subjective opinion of a user.

PRODUCT OR SERVICE Target Debit Card
Reason of Review / Monetary Loss Not specified / $6
Preferred solution Not specified

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Anonymous
#1143295

If you're obliviously over 21, or even 56, you don't need any wine.

Anonymous
#869022

Maybe they carded your wife because she was acting like a child, they probably from her childish behavior thought she was an eleven year old wearing a wig go get wine?

Anonymous
#868929

Also what kind of person doesn't carry their ID with debit/credit purchases. They randomly verify if it's you. Also what's the big deal with getting your ID scanned go somewhere else if you don't agree.

Anonymous
Dover, New Jersey, United States #802439

They need the ID for all alcohol sales, the register is set up so the birthdate has to be scanned or entered...it is because so many minors try to buy alcohol and some are hard to guess the ages of, so everyone must comply...Why doesn't a 56 year old carry ID with her? Not the stores fault

Anonymous
to Anonymous Brooklyn, New York, United States #802674

Common sense need not apply. Using your logic the police should stop every car to make sure they are old enough to drive. Almost all stores just enter in the cashier's birthday when a person is obliviously over 21.

PimpdaddyBlueschuck
to Anonymous Columbus, Ohio, United States #804612

"Common sense need not apply."

That's true, but the cashier isn't exactly always at liberty to practice his/her personal common sense.When the rule is "card everyone who purchases alcohol", cameras are everywhere, and their job is on the line if they DON'T check ID, how can you blame the cashier?!

And yeah I get that they maybe enter their DOB from time to time, but I'm sure there's records of DOBs entered and if the cashier always has the same one they get in trouble for that. The old couple who are so offended by being mistaken for youngsters needs to cut the cashier some slack and let them do their job.

If they don't like having to carry ID to purchase liquor, or drive, or whatever then maybe they should stay home.Also, if this is the worst problem in their lives, then they're undeservedly lucky.

Anonymous
#797748

I've had employees scan my I.D.on wine/beer purchases.

But then there are other times, the employee will just glance at my license and manually type in my birthdate. But I'd say 50% of the time, I am not asked for I.D. at all and the employee will just manually type in a birthdate they made up. So much for "bypassing the prompt unless the license is scanned".

I am guessing the times my I.D.isn't scanned or even asked for, a manager isn't around watching.

Ryley
#797241

Coming from someone who works at Target, we don't need to know your age, the register does.It's not an act of glancing at the ID and saying, oh yeah, you're old enough.

The ID has to be scanned. The prompt can't be bypassed otherwise.

Generally, for cold medicine, if the guest doesn't have their ID, it can be overwritten by a supervisor.Since there is no wine in the store I work at, I don't know if that's a valid option.

Anonymous
to Ryley #797743

data mining!!!!!!!!!!!!!!why would anyone allow this place to keep data on them.

WALK OUT and go to a liquor store the do not DATA MINE!!!!

Anonymous
#797086

Tell your wife to stop being an *** and carry I.D.

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