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New Reviewer

Packages arriving partially open

I have been ordering a lot of item from target online....3 out of 4 packages have had the tape/pkg tampered with seeming like someone was trying to get at the contents... many items are not secured in the box and flop around inside the box... bottom line is that the packaging could be a lot better

User's recommendation: Secure items in the box better and dont use large boxes for small items... seal the packages with tape better, thanks.

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ID
#2415278 Review #2415278 is a subjective opinion of poster.
Location
Pittsburgh, Pennsylvania
New Reviewer

2 hours trying to reach someone anyone in Target Edgewater

Left items I purchased at Edgewater store behind and no one can help me either at store level or your customer service 800 number

User's recommendation: If you need any kind of help after you leave this store, you can forget it, there is no customer service by phone. You will not be able to reach a person to help you within!!!

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1 comment
#1981649

Here is some advice, take an adult shopping with you until you are old enough to be more responsible. It is your fault, and your fault only that you left the items behind. They are not your babysitter.

ID
#2412138 Review #2412138 is a subjective opinion of poster.
Loss
$24
Preferred solution
Let the company propose a solution

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New Reviewer

Online orders

I have an online order and some items popped up as pick up in store but the entire order should be shipped.
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ID
#2409816 Review #2409816 is a subjective opinion of poster.
Preferred solution
Please ship my entire order.

I'm trying to order something End it won't let me finish

I placed an order a pair of jeans And some underwear Ive got my underwear but I dont have my jeans.I would really like to receive my jeans.
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ID
#2402516 Review #2402516 is a subjective opinion of poster.
Location
Alto, New Mexico

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New Reviewer

EXTRA CHARGE

Target - EXTRA CHARGE
Erika Balasko ORDER NUMBER #906763****031 i bought Xbox All Access Xbox Series S Console with Financed by Citizens One Accounts XBOX ALL ACCESS : ************6972 Order details: Placed at 12:27pm on Dec 29, 2020 Picked up Order pickup at Henderson Lake Mead Pkwy YOU GUYS TAKE THE CHARGE TWICE TRANSACTION AMOUNT $325.11 BUT PURCHASE BALANCE $649.99 I talked twice you guys January 7. With the TARGET Customer support with Joshua: Here is the reference number 9633**** for the conversation . AND HE TOLD ME THIS is the second charge JUST temporary AND I would request you to please recheck the same with the bank and in case if you are seeing any extra charge or the credit hold for the order please wait as it will get drop off within 7-10 business days I'm waiting patience but today January 26 and the second charge temporary still on my account, i don't understand why i need beg for my money back . That' is shameful!
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ID
#2400912 Review #2400912 is a subjective opinion of poster.
Location
North Las Vegas, Nevada
Preferred solution
Full refund
New Reviewer

Need e card code

Lost my e card code , had still almost $20 left ! Got a new email I think but could not find it ! So I called back and got a friendly lady on the phone who was not from overseas but from the US ! Thank god for that ! :) great service Target ! Like Ok there is not more to say ! Can I please go on now !!
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ID
#2400823 Review #2400823 is a subjective opinion of poster.
Location
West Palm Beach, Florida

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New Reviewer

Poor customer service & support for their employees

On my recent trip I waited in line for 10 minutes as the 1 cashier that was open tried to get assistance from her supervisor. After about 5 minutes they opened up another cashier who then took a woman who just walked up instead of myself or the lady behind me. These companies are pushing these self check outs..yet everyone is always complaining we don't have enough jobs.
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2 comments
#1978870

You poor thing having to wait. Why not shop when you have more time.

#1977806

If you want to stand in line for 10 minutes that is your problem. Why not use the much faster self check out?

At a lane with a cashier you are taking your product out of your cart and putting it on a conveyor.

At a self check out you take it out of your cart and pass it over a scanner on the way to a bag. You eliminate another person handling your purchases saving potential contamination, damage and time.

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ID
#2400018 Review #2400018 is a subjective opinion of poster.
Location
Worth, Illinois

Poor store layout

This is the second time I've seen your store this month and couldn't find the door to leave. As a senior citizen I don't have all day to walk around your store looking for an exit. Consider better exit signs
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1 comment
#1977523

A better solution would be to have someone go with you when you shop if you are having a hard time navigating your way around a store.

ID
#2398951 Review #2398951 is a subjective opinion of poster.

Box Was ruined asked for a replacement of the box with the skeleton on it and nobody can help me

The skeleton cup and box I pay good money and the box was ruined asked to return it and theyre all out of stock gave me a five dollar refund not happy and not going to use the five dollar refund
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ID
#2397755 Review #2397755 is a subjective opinion of poster.
Location
Allendale Charter Township, Michigan

Black people being accused of stealing.

To many times reading in news of how black people are being accused of stealing only to find out that wasn't the case. Will be forwarding information of these cases on Facebook and the news. You need to be boycott. I will NEVER BUY FROM TARGET AGAIN. And will tell everyone to do the same.
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1 comment
#1977306

This isn't an airport, you don't need to announce your departure

ID
#2395930 Review #2395930 is a subjective opinion of poster.
New Reviewer
I put information in and it didnt go through so I canceled the first order then I tried again and it appeared to be in and i pd and it didnt take my Birthday 5% which would have been $10 part of the reason I purchased the Apple AirPods! Can you help me pleaseI User's...
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2 comments
#1976558

I cannot understand What your complaint is about

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ID
#2395010 Review #2395010 is a subjective opinion of poster.
Pros
  • Discounts
Cons
  • Not getting the discount
Preferred solution
Credit me $10 from my Birthday 5% that didn’t populate

Fuming mad at your service

Placed an order never received merchandise called 3 times to just cancel it. You keep bills me and now went to collections. I will pay the damn bill and never deal with your company again.

User's recommendation: *** no you ripped me off.

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ID
#2392528 Review #2392528 is a subjective opinion of poster.
Location
Carrollton, Texas

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New Reviewer

Lost card

I tried calling I think I filled out the wrong form I just need to talk to someone in customer service about a lost purchased gift card already spoke with the store I bought it at, and they gave me a case number so I just need someone to call me back please.
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1 comment
#1976802

I want a full refund as well. I lost a $1000 gift card. They should replace it no questions asked.

ID
#2391011 Review #2391011 is a subjective opinion of poster.
Loss
$25
Preferred solution
Full refund

I coukd nit order today with shirt without paying $99/fee. I paid it last june

I paid my membership fee of $99 last June But when ibwentbtiniedsr tiday they wanted @ $9 delivery fee I ordered from Publix onninstacart What happened to my shirt membership? Was it 12 months or calandervyear Hercules Segalas Hsegalas@***.com
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1 comment
#1975506

I cannot understand What your complaint is about

ID
#2390219 Review #2390219 is a subjective opinion of poster.
New Reviewer

Where's my items

No one you hung up on me why would I use this poor company and its inability to help customers and now I have to type 100 characters on how much you suck

User's recommendation: Don’t use this company.

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1 comment
#1976804

Little kid it is not Target that requires 100 characters but this site you are posting on. If you are going to be rude they will hang up on you

ID
#2389976 Review #2389976 is a subjective opinion of poster.
Location
Dallas, Texas