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December 30, 2007 To whom it may concern: I was recently at a Target store and disappointed not only in the customer service that I received but also in the policy that Target holds for returns. I am an avid shopper at Target but I have vowed to no longer shop there...
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Anonymous

JannaBanna I completely agree! My husband and I just recently got married and we have a number of duplicates that are OFF OF OUR WEDDING REGISTRY that we are stuck with because they will...

Anonymous

grumpymom I could have written this post! The exact same thing happened to me. All I wanted to do was exchange some of my toddler\'s gifts for a larger size but since they came to $...

Target has the worst return/exchange policy of ANY retail chain. My son received a video plug and play game for Xmas that I didn't approve of - it had a gun. We returned it to Target knowing that's where it came from. No gift receipt. They REFUSED to exchange...
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I tried to exchange a pillow I received as a Christmas gift and all I wanted was the same pillow in a different color. The tags were on it so they knew it came from Target. Did not matter, without a receipt nothing would be done (it was $24.99). This tells me they...
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Target was my favorite store to shop in. Was being emphasized. This Christmas alone (not counting all other holidays and misc. shopping trips year round) I have spent more than $1000 at Target!! So as a loyal customer I expect to receive a certain level of care and...
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Anonymous

Denis Hi: I had the same problem with Target. I could never return a table I received as a gift. The table had a lot of deffects, and it was broke, and with all of these, they di...

jmhyland

jmhyland Refer to my return nightmare same think.. They have lost me as a customer too. I just posted my complaint today... AMAZING.... I am sending all my friends to this web site ma...

I doubt I will get a reply. Return Policy Dispute today. I called my local target today looking to return a PS3 HARDWARE console that I purchased not more than 48 days ago. I was told that I could not return the item and i should refer to the policy for target...
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Anonymous

Bob Maybe you should try reading the return policy correctly.

Anonymous

Kaylon Patton I would love the corporate complaint contact info if you have it. Thanks!!

I recently had to return a Mod CD player to Target because it did not work. I told the CSr that I simply wanted to exchange it for another one that did work. First she told me I could not exchange it or get a refund without a receipt. I explained to her that i did not...
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Anonymous

May I Help You Find Something? Quote = Holly H “All I could get were employees who rudely, robotically quoted the \" no return or exchange without the receipt\" I don\'t believe that this is reasonable d...

Anonymous

May I Help You Find Something? Quote = Lisa.gore “I recently had to return a Mod CD player to Target because it did not work. I told the CSr (SIC) that I simply wanted to exchange it for another one tha...

I purchased an item on November 29th as a Christmas Present for $69.99 and three weeks later it went on sale for $49.99. When I went to Guest Services to get a $20.00 Credit with my receipt, they said I had to return the product and re-purchase at the lower price. I...
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Anonymous

Trevor Oh grow up, if you want the cheaper price return the product and re-purchase it or pay an extra $20. It is called making choices. Surely your parents and teachers taught you...

Anonymous

T-2168 Well I am tired of hearing about y\'alls complaints against Target. You all are clearly idiots, just get to know their policy and everything will be ok. The sale has to be wi...

On December 01,2007 I purchased a pre-lit Christmas tree at Target for $179.99 (regular price $199.99). On December 08,2007, Target put the same tree on CLEARANCE for $139.99. I still had the receipt so I went to Guest Services to get a price match and was told that...
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Anonymous

??? What are you thinking? Most stores will give a credit for \"sale\" prices. \"Clearance\" prices are another thing. At the end of the selling season stores will drastically re...

Anonymous

Jason Tillo Ghostbuster may be a target troll, but the child who wrote the letter has to learn that things don\'t always go their way.

I placed a order with target on line, called them back to cancel it 45 minutes later and they wouldn't cancel the order, my fault for dealing with them, but come on 45 min later. That's their ploy for getting your money super fast, I called 3 other places and...
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Anonymous

Irish this is exactely why you should have gotton your parents permission before placing an order online.

Anonymous

TargetTM Unfortunately Target.com and Target work independently.

I purchased a pair of drapes for my daughters college apt. We misplaced the receipt and found it after 90 days. The color we purchased did not match the furnishings. I went back to Target after finally finding the receipt to see if they still had the drapes. They did...
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Anonymous

Sigh Here we go again. It seems like another person who expects them to bend the rules for them. If you really were a long time shopper as you claim to be you would know about th...

Anonymous

Irish Just because you are a careless child, does not mean they have to cave in to you. You lost the receipt, didnot find it till 90days Maybe get mommy to take care of your futur...