Target
Reviews and Complaints
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Jacksonville, FloridaReceived wrong cheaper item and they can't help
Was next in line but when a new register was opened customers behind me got serviced first!
FALSE ADVERTISING
Don't register for weddings/baby showers/diaper party's
Horrible racist lady that works in customer service@***n center's target!
Target Stores - Good Luck obtaining a duplicate receipt for a product warranty
I purchased a TV from Target about 6 months ago. The TV started to make some buzzing recently, so I contacted the manufacturer to review my options and warranty.
They opened a claim and asked me to get them a copy of the reciept. I dug through my information, however, I was not able to find it. I contacted the local Target store where I bought the item and they said to find out what day I purchased the item and they would be able to print a paper receipt on regular paper that the manufacturer can use. She indicated that the manufacturer will take these receipts for warranty work.
Later that week, I stopped into the local Target store and was told they can only go back 90 days. The person there gave me the 800 Customer Service number, which I called. The jist of the conversation was that once the transaction at the store is completed the receipts are sealed and there is "NO WAY" to get a duplicate receipt or a copy of the transaction that will satisfy what the manufacturer will accept. I do understand that it is my responsibility to keep the receipt and shame on me for intentionally losing it.
However, I can go to many other local chain stores and get receipts for up to 2 years after my transaction, like Menards (Hardware/lumber store). I even called our local Walmart and they said they could as well if we knew the exact date I purchased the item, which I do have. In any sense the canned responses I received from the Customer Service area was not very customer oriented.
For a company as large as Target, I have a hard time understanding how they could not help in this type of situation. I am sure this topic has come up before.
Target sells moldy air mattress & refused to exchange it.
The Serramonte, Daly City managers continue to lie and say that the return policy was on the outside of the box. I have a photo of the outside of the box, with no such policy on it.
Target Corp. customer service made one call to the manager, who lied, and they believed...
BTW, while I was standing in line, I heard the customer service people refuse to exchange or give store credit on ANY cosmetic or personal product even those with receipts and in triple blister packages that clearly had never been opened. So exchanges are not that easy at Target anymore!
Target could not refund over charge!
Refused to return an item
Sweepstakes Survey From Receipt Scam
When you get a receipt from shopping in person at Target they say on the bottom you can win money by completing their online survey about your shopping experience. First of all, I've NEVER once heard of anyone winning this money!
Have you?? There needs to be an investigation into this and a verified winners list disclosed!
Secondly, my issue is that I went to the online site, entered all my information within 24 hours of shopping at the store, and the website told me I was not allowed to take the survey because my receipt was over 72 hours old! That was bs!
I had just shopped at Target the night before. I tried about 5 times to enter the code on the receipt, but each time it told me it had been over 72 hours since I shopped at Target. Lies! So I emailed customer service, and the lady sent me a scripted response that said I had to enter all the information off the receipt and hit submit.
Uh, hello?! Did you even read my email? You did not even address my problem! The problem was that AFTER I did all that and hit submit, I was told it was after 72 hours, when it had hardly been 24 hours!
I received another email that said I had to write all the information from the receipt onto a postcard and MAIL IT to target to enter the sweepstakes! WHAT?!! So now in addition to wasting my valuable time, you want me to PAY for a stamp and a postcard, and MAIL IT to target just to enter the sweepstakes that probably doesn't even really exist?? Are you crazy??
There's no way I'm paying money to send you a postcard! You need to fix the problem with your website! Clearly I should be able to enter the survey online since I was doing it the next night after shopping. The solution is NOT to make me pay money!
The solution is to fix your website, or send me a direct link to take the survey. But no, they would not actually take the time to fix the issue. They wanted ME to PAY to fix the problem! Take up my valuable time and resources just to enter their fake sweepstakes!
Unbelievable!! Target is a scam artist!
Free Nespresso samples
Target Pharmacy (Not in Stock - Phones Down - Incorrect Price)
Read This befor Joining Lullaby or Wedding Club
Target Bridal registry purchase
Horrible Customer Service
- Prev
- 1
- ...
- 160
- 161
- 162
- 163
- 164
- ...
- 229
- Next
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.
Target lines are terrible. I have often just left the store without buying my stuff because I am not going to wait 20 additional minutes at the check out counter.
Holidays maybe but not a regular day of the week always UNDERSTAFFED.
Well what did you want them to do, anonymous? You were the one who didn't go when called.
Wow! :cry :cry :cry :cry :cry :cry :cry :cry :cry :cry :cry :cry :cry :cry :cry :cry :cry :cry
Whenever they open a new register they usually just call out "I can help someone here" or something like that. I doubt the cahier chose specific people to help.
Everytime I see that situation, the people in back always rush over first because they are closest. You need to step up your game and be quicker than them!
Anyway, what did you lose? Five minutes?
If you aren't smart enough to go to a line that isn't as busy, you have a major problem. Did the employee tell you that you had to stay where you were.
However, when people change lanes, it stands to reason that the last person in the line would go first, which means if you had followed, you would have been last in line. Grow up!