Target
Reviews and Complaints
Target - Up And Up Acetaminophen Extra Strength Tablets Review from Phoenix, Arizona
Tired or Receiving Merchandise That Has Been Opened
- Lack of respect
- Sales staff are idiots
- Product
Preferred solution: What I paid for, simply what every customer is looking for. Unfortunately I don
Target Online Order Review from Glenview, Illinois
Really?
Target lied about available products
NEVER SHOP AT TARGET
You should stop wasting peoples time! I went to 3 locations, after I called them to make sure they have it in stock.
I was told in each locations that they will hold it 4 me. Went over, found none. Wasted my day driving in around! called the 800 # guest relationship and the agent I talked to tried to locate one available.
She called a few stores, than she finally told me to go to pick it up from Macedonia Oh, because she found it and they will hold it for me. I live in Cleveland,so Macedonia is not around the corner! I'm on my way over, so I called the store to let them know that I will see them soon to pick up my grill! talked to a few employees than none of them seems to know anything about it!
Was nothing on hold and that grill was not available for the last few days. Tired of incompetent people and Target! called back the 800# and i was offered a 20% discount online and $20.00 gift card! Are u serious?
why? to spend it in Target?
What about my time and the full gas tank on my truck? When I called the stores to ask about the item I was watching for I had a SKU # ready and description.
Preferred solution: Price reduction
Overcharged
We spent over $120.00 the other night. When we got home we found that we were overcharged on two items.
Those overcharges totalled $7.50. The first item was Charmin tissue. The tag clearly stated it was $9.99. The second item was printer ink cartridges.
The tag clearly said $32.99. We were charged $12.49 for the Charmin and $37.99 for the ink. The next morning after the store opened I called the store. Without exageration, the phone rang 10 times.
I hung up and called back and again another 10 times without an answer. So I called the 800 number. After explaining the situation, I was told they cant do anything over the phone. Well duh, no kidding.
My point was for them to take over and handle this. So once I showed my aggravation, suddenly they connected me to the store. Funny how getting a little high pitched in tone, things change. Ok so they connect me to the store.
The person who answered named Nicole said she was a team manager. I told her the situation and she told me to come in and it will be taken care of . Well duh again, they better! She also said she is sending notices to the department heads to take care of those issues.
It gets better. So two days later I go back to Target, wasting my time and efforts. Immediately went to those items. Low and behold, the wrong sale tag was still there and so was the tag for the ink cartridges.
I took pictures and brought it up to the checkout. The cashier was very polite and gave me the refunds. The manager on duty also came up. He seemed to be genuinely concerned and said he would take care of the issue.
The whole point is that sure mistakes happen. But when you bring it up to someones attention and is told it will be rectified, it should be before others are over charged as well. So I got my money back and two $3.00 vouchers. I think my time and gas was more than that and should have been a bit more consideration there.
But thats not my point her obviously.
I do have to say that this is not the first time I was overcharged. Wondering if I even want to continue shopping at Target
Nuka Cola Soda
Yea similar experience at my local Target along with the others. Went in and heard over the walky talkie of an employee, "Sold out, won't be getting any more in."
That's really not what a customer wants to hear. Perhaps maybe you might "try" to see if it's possible. The employees also seemed unconcerned about the problem. Almost to the point of annoyed with customers for a corporate problem.
Perhaps limit the amount of products some of the employees can buy. I would've preferred to at least have tried one soda. Also lost out on potential sales as I came in for a night-guard and some vitamins but decided against it due to my disappointment.
Preferred solution: Deliver product or service ordered
Review in Supermarkets and Malls category from Buford, Georgia
Review in Supermarkets and Malls category from Hollywood, Florida
Sim card
An employee at your SLP mn store recently tried to insert a sim card using a screwdriver not her hand.
She broke 2 prongs off my phone rendering it worthless and costing me over 60.00 for a new phone. I suggest you only allow people with cell phone experience to help customers who buy phones at Target not people who break the phones.
This 100 word rule is ridiculous. I expect it from government not business.
it was a consumer cellular phone. I have been a target customer for over 50 years and expect more from your company, it's bad enough my visa card was cancelled when I was in Ecuador doing your security breach
- Customer service sucks
Preferred solution: Full refund
Target - Arizona Cardinals Shirt Review from Phoenix, Arizona
Target - Lasko Fan Review from Riverdale Park, Maryland
Target Customer Service is MISSING the TARGET! Horrible!
Preferred solution: Full refund
New gender neutral policy
- Convenience
- Policy
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Your plan will NOT work on any other place on planet Earth -- what are you thinking?