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I made an online order of diapers and used my PayPal account to pay for the order. 2 days later, I received and email stating my order was cancelled.

I called Target and was told that they cancelled my order because I just changed my address and they were not sure if I really made the purchase. I asked them why they didn't call me and was told because it was too early in the morning so they just cancelled it. I can deal with a cancelled order, I will purchase my diapers somewhere else. However, Target took the funds out of my PayPal account and did not put it back!

Now I can't buy diapers because Target STOLE my money.

They should give it back upon cancelling an order at their discretion. Target is a criminal and I will never shop there again!

Monetary Loss: $111.

Location: Bloomington, Illinois

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Guest

I went to go buy something that was $100 dollars and i waited 5 hours for my order to finally come in only to be told my order was canceled for no reason and they wont give me my money back on my card!

Guest

I had this happened ..Target CANCELLED my order on my Red Card and now will NOT give me the refund...I had to file a fraud report with my bank to get my money back..I was a loyal customer to Target for years...now Iwill not buy from them again ...they stole my money...I did not even get the product ...wow target are you that desperate for customers ..I will now go to WalMart and Amazon. Shame SHAME SHAME ON YOUR TARGET FOR NOT REFUNDING money. SHAME

Guest

I agree! I paid for an item and they cancelled it for no reason! And now I'm $ plus tax and shipping down the hole.

MattD78

Reading the terms of service/return policy might be helpful. "โ€ข PayPal Purchases: A refund will be issued in the form of cash if returned to a store.

If returned to Target.com, a refund will be issued in the form of an electronic Target GiftCard or a physical Target GiftCard." Based on this they likely are sending you a physical gift card in the mail. I get that you didn't want a gift card and that the order wasn't technically returned it was cancelled, but obviously Target considers any refund from Paypal a return and it falls under these conditions.

Guest
reply icon Replying to comment of MattD78

Poor policy at Target - not disclosed at time of purchase.

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